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This guide presents a step-by-step framework for managing all testing activities related to the Year 2000 problem. It describes five phases of Year 2000 testing activities, beginning with establishing an organizational testing infrastructure, followed by designing, conducting, and reporting on four incremental levels of system-related testing (software unit testing, software integration testing, system acceptance testing, and end-to-end testing). To support these five phases, the guide also describes test oversight and control activities.