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Uptime

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Definition Edit

Uptime is a measure of the time a computer system has been up and running. It came into use to describe the opposite of downtime, times when a system was not operational.

"Uptime can be defined as the Total Possible Available Time – (DowntimeAllowable Downtime)."[1]

Overview Edit

It is often used as a measure of computer operating system reliability and stability, in that this time represents the time a computer can be left unattended without crashing, or needing to be rebooted for administrative or maintenance purposes.

Sample clause Edit

During the Term of this Agreement, the [describe applicable service(s)] will be operational and available to Customer at least 99.9% of the time in any calendar month.

References Edit

  1. Cloud Service Level Agreement Standardisation Guidelines, at 15 n.15.


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