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|“||to try to sell a customer a more expensive item or a more expensive version of a product or service.||”|
Types of up-selling Edit
There are two types of up-sells: internal and external. In an internal up-sell, a consumer buys an item from a seller, who then offers a negative option plan. By contrast, in an external, or third-party up-sell, a consumer buys an item from one seller, who then offers a negative option plan from a second seller.