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Carson Zimmerman, Ten Strategies of a World-Class Cybersecurity Operations Center (Oct. 2014) (full-text).
All too often, cybersecurity operations centers (CSOCs) are set up and operate with a focus on technology without adequately addressing people and process issues. The main premise of this book is that a more balanced approach would be more effective. The book describes the ten strategies of effective CSOCs — regardless of their size, offered capabilities, or type of constituency served cost.