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Telephone banking

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Definition Edit

Telephone banking is when

the customer uses a telephone to access a bank's computer, then presses the touch-tone buttons or instructs a bank employee to make a financial transaction. Its most common application is telephone bill paying (TBP) which allows a customer to enter an account number, PIN, and payment information to debit his or her account and credit a merchant's account.[1]

References Edit

  1. Computer Crime: Electronic Fund Transfer Systems and Crime, at iv.

See also Edit

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