Citation Edit

Federal Deposit Insurance Corporation, Technology Outsourcing Information Documents (FIL-50-2001) (June 4, 2001) (full-text).

Overview Edit

This FDIC Bank Technology Bulletin introduced three short documents containing practical ideas for banks to consider when they engage in technology outsourcing:

  • Effective Practices for Selecting a Service Provider
  • Tools to Manage Technology Providers' Performance Risk: Service Level Agreements
  • Techniques for Managing Multiple Service Providers.

The documents are a resource of practical information to community banks on how to select service providers, draft contract terms, and oversee multiple service providers when outsourcing for technology products and services.

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