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In September 2000, five different Sections of the ABA, including Business Law, Dispute Resolution, Litigation, International and Intellectual Property, jointly created a Task Force on Electronic Commerce and Alternative Dispute Resolution to propose protocols, workable guidelines and standards that can be implemented by parties to online transactions and by ODR providers. The Task Force was asked to focus specifically on “the challenges raised by multijurisdictional business-to-business (“B2B”) and business-to-consumer (“B2C”) transactions.”
The Task Force submitted its final report, titled Addressing Disputes in Electronic Commerce in 2002.