Fandom

The IT Law Wiki

Supplemental Report on Aggressive Sales Tactics on the Internet

32,195pages on
this wiki
Add New Page
Talk0 Share

Ad blocker interference detected!


Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.

Citation Edit

U.S. Senate Commerce Committee, Supplemental Report on Aggressive Sales Tactics on the Internet (May 19, 2010) (full-text).

Overview Edit

This supplemental report provides information about what happened to millions of consumers after they were "enrolled" in membership clubs as a result of the deceptive sales tactics employed by Affinion, Vertrue, Webloyalty, and their online partners. It describes the multiple barriers consumers faced when they realized — often after being billed for many months — that they had inadvertently enrolled in the clubs and sought to cancel their memberships and receive refunds. It details the basic two-step business model all three companies followed: 1) use deceptive sales tactics to charge consumers' credit and debit card accounts, and 2) after consumers discover the unauthorized charges, refund as little of their money as possible.

Also on Fandom

Random Wiki