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Social Media: Federal Agencies Need Policies and Procedures for Managing and Protecting Information They Access and Disseminate

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Citation Edit

General Accounting Office, Social Media: Federal Agencies Need Policies and Procedures for Managing and Protecting Information They Access and Disseminate (GAO-11-605) (June 2011) (full-text).

Overview Edit

This report summarizes the GAO's analysis of various federal agencies' use of social media. GAO was asked to (1) describe how federal agencies are currently using commercially provided social media services and (2) determine the extent to which agencies have developed and implemented policies and procedures for managing and protecting information associated with this use.

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