Schneider v. Amazon.com, Inc., 108 Wash. App. 454, 31 P.3d 37 (2001) (full-text).
Factual Background Edit
Schneider has written several books about taxation and asset protection that received negative reviews from Amazon's visitors. Worse yet, one review accused Schneider of being a felon. When Schneider complained, Amazon agreed that some of the postings violated Amazon's guidelines, and it said that those reviews would be removed in a day or two. When they were not removed two days later as promised, Schneider sued.
Appellate Court Proceedings Edit
A Washington state appellate court affirmed dismissal of the lawsuit over the allegedly defamatory reviews of plaintiff's books. The court held that the definition of “interactive computer service” in Communications Decency Act §230 included not only ISPs, but also website operators such as Amazon.com, and that the company was immune from liability under Section 230 (the “safe harbor”) provisions.