John F McClelland, Review of ICT Infrastructure in the Public Sector in Scotland (McClelland Review) (June 2011) (full-text).
This document reviews the use and strategic management of information and communications technology within the public sector in Scotland. Use of this technology is pervasive in Scottish society and touches many aspects of citizens' daily lives. However, the review sought to understand specifically how it is being adopted in the public sector, not only to deliver efficiency benefits but also how it is helping improve the quality of public services and the ease in which they are accessed.
A key consideration of the review was the question of whether investments in ICT are delivering best value for money and if not where opportunities exist to improve on the existing status.
The review covered the health service; local authorities; Scottish Government departments, agencies and non-departmental public bodies; police and fire services and also universities and colleges which, although not formally part of the public sector, rely on government funding for the majority of their income.