Citation Edit

International Chamber of Commerce, Resolving Disputes Online: Best Practices for Online Dispute Resolution (ODR) in B2C and C2C Transactions (Nov. 2003) (full-text).

Overview Edit

This document provides a set of recommendations for both the users and providers of online dispute resolution services. These recommendations are intended to help spread best practices in B2C and C2C online dispute resolution and promote the understanding and uptake of these essential services.

Ad blocker interference detected!

Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.