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National Research Council, Committee on Public Response to Alerts and Warnings Using Social Media: Current Knowledge and Research Gaps, Computer Science and Telecommunications Board, Division on Engineering and Physical Sciences, Public Response to Alerts and Warnings Using Social Media: Report of a Workshop on Current Knowledge and Research Gaps (2013) (full-text).
A workshop was held on February 28-29, 2012, to look at the role of social media in disaster response. This was one of the first workshops convened to look systematically at the use of social media for alerts and warnings. In addition to exploring how officials monitor social media, as well as the resulting privacy considerations, the workshop focused on such topics as: what is known about how the public responds to alerts and warnings; the implications of what is known about such public responses for the use of social media to provide alerts and warnings to the public; and approaches to enhancing the situational awareness of emergency managers.