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Percentage of timely service provisioning requests

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Definition Edit

The percentage of timely service provisioning requests

describes the number of service provisioning requests completed within a defined time period over the total number of service provisioning requests, expressed as a percentage.[1]

Overview Edit

"Provisioning of cloud services may vary greatly depending on the type of service being considered — from storage provisioning to user account provisioning. It is thus expected that this SLO will need to be tailored to the particular service being considered."[2]

References Edit

  1. Cloud Service Level Agreement Standardisation Guidelines, at 15.
  2. Id. at 15-16.

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