Definition[]
The percentage of timely service provisioning requests
| “ | describes the number of service provisioning requests completed within a defined time period over the total number of service provisioning requests, expressed as a percentage.[1] | ” |
Overview[]
"Provisioning of cloud services may vary greatly depending on the type of service being considered — from storage provisioning to user account provisioning. It is thus expected that this SLO will need to be tailored to the particular service being considered."[2]
References[]
- ↑ Cloud Service Level Agreement Standardisation Guidelines, at 15.
- ↑ Id. at 15-16.