Overview[]
The Passport Information Electronic Records System (PIERS) is a suite of web and desktop applications for managing passport records, Consular Reports of Birth Abroad (CRBA), Certificate of Witness to Marriage (CWM), Records of Death (ROD), Advance Finder (AF), Diplomatic and Official Tracking System (DOTS), Monitor, and Panama Canal Zone (PCZ) data. It operates on the Department of State’s OpenNet network. It provides direct access for OpenNet users at Agencies, Departments and Record services and, indirect access for external users through the Consular Consolidated Database (CCD).
The PIERS system provides its users with both case-based and user-based views of information, and support for electronic checking and reporting of work processes. Case-based views refer to the different types of data records that the PIERS system and database maintain. This includes passport information (all records of issued and expired passport, not issued applications, and destroyed/stolen/lost passports) and Consular records of overseas births and deaths. User-based views refer to the PIERS systems ability to provide access to different data elements, record types, and system functions based on specific groups or system application roles assigned to individual users.