Ad blocker interference detected!
Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers
Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.
OMB Memorandum M-01-28, Citizen-Centered E-Government: Developing the Action Plan (July 18, 2001) (full-text).
This Memorandum described the President's plan to establish a task force to begin implementing the President's e-Government initiatives to reform the Government so that it is "citizen-centered." The task force was to identify priority actions to achieve strategic improvements in four areas of service:
- Service to individuals: deploy easy-to-find, one-stop shops for citizens, including single points of easy entry to access high-quality government services;
- Service to businesses: reduce burden on businesses by using Internet protocols and consolidating the myriad of redundant reporting requirements;
- Intergovernmental affairs: make it easier for States to meet reporting requirements, while enabling better performance measurement and results, especially for grants; and
- Internal efficiency and effectiveness: improve the performance and reduce costs of Federal government administration by using e-business best practices in areas such as supply chain management, financial management, and knowledge management.