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Organization for Economic Cooperation and Development, OECD Guide to Measuring the Information Society 2011 (Aug. 2011) (full-text).
This Guide provides a standard reference for statisticians, analysts and policy makers in the field of Information and Communication Technologies (ICTs). It summarizes the statistical standards and definitions developed by the Working Party on Indicators for the Information Society (WPIIS) to inform the activities of the Committee for Information, Computer and Communications Policy (ICCP).
The Guide was first released on line in 2005 and has been updated every second year to reflect changes in the information society and its measurement.
Previous editions of the Guide are available here.