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New Zealand Model Code and Report on Consumer Protection in E-commerce

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Citation Edit

Ministry of Consumer Affairs, New Zealand Model Code and Report on Consumer Protection in E-commerce (Oct. 2000) (full-text).

Overview Edit

Electronic commerce has the potential to substantially benefit both business and consumers. This model code provides guidance to businesses and empowers consumers by providing information on the practices that businesses should adopt when engaging in business-to-consumer electronic commerce. The purpose of the model code is to set out best practices for business.

The model code provides guidance to industry and consumers on the elements of an effective self-regulatory framework. The adoption of the model code will ensure that consumers are adequately protected and have confidence in making online transactions. Ideally, the model code will be adopted by relevant industry associations and their members as part of existing codes of practice, as well as by individual businesses.

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