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The FCC requires communications providers, including wireline, wireless, paging, cable, satellite and Signaling System 7 service providers, to electronically report information about significant disruptions or outages to their communications systems that meet specified thresholds set forth in Part 4 of the FCC's rules (47 C.F.R. Part 4). Communications providers must also report information regarding communications disruptions affecting Enhanced 911 facilities and airports that meet the thresholds set forth in Part 4 of the FCC's rules. Given the sensitive nature of this data to both national security and commercial competitiveness, the outage data is presumed to be confidential.
The Network Outage Reporting System (NORS) is the web-based filing system through which communications providers covered by the Part 4 reporting rules submit reports to the FCC. This system uses an electronic template to promote ease of reporting and encryption technology to ensure the security of the information filed.