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The Malmö Declaration was made at the EU's 5th Ministerial eGovernment Conference. The Declaration sets out four political priorities for all European public administrations over the next 5 years:
- Citizens and businesses are empowered by eGovernment services designed around users' needs and developed in collaboration with third parties, as well as by increased access to public information, strengthened transparency and effective means for involvement of stakeholders in the policy process,
- Mobility in the Single Market is reinforced by seamless eGovernment services for the setting up and running of a business and for studying, working, residing and retiring anywhere in the European Union,
- Efficiency and effectiveness is enabled by a constant effort to use eGovernment to reduce the administrative burden, improve organisational processes and promote a sustainable low-carbon economy,
- The implementation of the policy priorities is made possible by creating the appropriate key enablers and by establishing the necessary legal and technical preconditions.