Office of Thrift Supervision, Interagency Guidance on Response Programs for Unauthorized Access to Customer Information and Customer Notice, 12 C.F.R. Parts 568 and 570, 70 Fed. Reg. 15736-54 (Mar. 29, 2005) (full-text).
This final Guidance interpret the requirements of section 501(b) of the Gramm-Leach-Bliley Act, and the Security Guidelines 2 to include the development and implementation of a response program to address unauthorized access to, or use of customer information that could result in substantial harm or inconvenience to a customer. The Guidance describes the appropriate elements of a financial institution's response program, including customer notification procedures.
- ↑ 15 U.S.C. 6801.