FANDOM


Definition Edit

Intangible benefits are

[b]enefits that are difficult to measure and quantify. Intangible benefits include such things as customer retention, employee retention, and improved customer service.[1]

References Edit

  1. Information Technology Resource Management Glossary, at 52.

Ad blocker interference detected!


Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.