Citation Edit

Government Accountability Office, Information Technology: Leading Commercial Practices for Outsourcing of Services (GAO-02-214) (Nov. 30, 2001) (full-text).

Overview Edit

This report presents a generic framework of practices from leading commercial organizations, which use the term outsourcing to describe activities associated with acquiring IT services. The framework is composed of a set of leading practices that represent those most critical to successful outsourcing. Grouped into seven common phases, the practices and underlying critical success factors define an IT outsourcing process.

Ad blocker interference detected!

Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.