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Definitions[]

Incident management is

[t]he management and coordination of activities associated with an actual or potential occurrence of an event that may result in adverse consequences to information or information systems.[1]
[t]he processes for detecting, reporting, assessing, responding to, dealing with, and learning from information security incidents.[2]
the management and coordination of activities to investigate, and remediate, an actual or potential occurrence of an adverse cyber event that may compromise or cause harm to a system or network.[3]

References[]

  1. NICCS, Explore Terms: A Glossary of Common Cybersecurity Terminology (full-text).
  2. Cloud Service Level Agreement Standardisation Guidelines, at 13.
  3. National Cyber Security Strategy 2016 to 2021, Glossary, Annex 2, at 75.
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