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IT outsourcing

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Definition Edit

IT outsourcing

describes the activities associated with acquiring IT services from one or more external providers. During outsourcing, a client organization transfers responsibility for one or more IT services to one or more external providers. This responsibility is executed through control and management of the processes, people, and technology associated with these services.[1]

References Edit

  1. Information Technology: Leading Commercial Practices for Outsourcing of Services, at 6.

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