FANDOM


Citation Edit

ISO/IEC 20000: IT Service Management (2005).

Overview Edit

This is the international standard for IT Service Management, based on the British Standard BS 15000. It comprises two parts: a specification for IT Service Management and a code of practice for service management.

Ad blocker interference detected!


Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.