Citation[]
Government Accountability Office, Homeland Security: Despite Progress, DHS Continues to Be Challenged in Managing Its Multi-Billion Dollar Annual Investment in Large-Scale Information Technology Systems (GAO-09-1002T) (Sept. 15, 2009) (full-text).
Overview[]
The GAO testified that since its creation, DHS had faced challenges in acquiring large-scale IT systems, leading to cost and schedule overruns on multiple programs. It reiterated recommendations that DHS improve its acquisition management process and implement better acquisition management reviews.