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Electronic Government: Performance Measures for Projects Aimed at Promoting Innovation and Transparency Can Be Improved

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Citation Edit

Government Accountability Office, Electronic Government: Performance Measures for Projects Aimed at Promoting Innovation and Transparency Can Be Improved (GAO-11-775) (Sept. 23, 2011) (full-text).

Overview Edit

Congress enacted the E-Government Act of 2002 to promote better use of the Internet and other information technologies (IT), thereby improving government services for citizens, internal government operations, and opportunities for citizen participation in government. Among other things, the act established the E-Gov Fund to support projects that expand the government's ability to carry out its activities electronically. The act also created the Office of Electronic Government within the Office of Management and Budget (OMB).

GAO was asked to (1) identify and describe the projects supported by the E-Gov Fund, including the distribution of fiscal year 2010 funds among the projects and their expected benefits; and (2) for selected projects, identify their progress against goals.

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