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Digital services

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Definition Edit

Digital services are

services that can be delivered through an information infrastructure, such as the internet.

Overview Edit

"They include the delivery of digital information (i.e. data or content) and transactional services (e.g. online forms, benefits applications) across a variety of platforms, devices and delivery mechanisms (e.g. websites, mobile applications, and social media)."[1]

References Edit

  1. Digital Government: Building a 21st Century Platform to Better Serve the American People, at n.3.

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