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Consumers and Mobile Financial Services

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Citation Edit

Board of Governors of the Federal Reserve System, Consumers and Mobile Financial Services (Mar. 2012) (full-text).

Overview Edit

Mobile services

Mobile devices have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. This report presents findings from an online survey, conducted in December 2011 and January 2012, examining the use of mobile technology to access financial services and make financial decisions.

Key findings of the survey include:

See also Edit

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