Definition Edit

Additional resource costs (ARC — pronounced “Arks”), also known as an "additional resource charge" refers to an adjustment to a service contract based on an increase in the volume of services performed by the vendor.

Overview Edit

An ARC is the additional charge (above the base charge) that is paid for each pricing unit that is used above the volume baseline. If usage is less than the volume baseline, then a "reduced resource credit" is applied to reduce the base charge.